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What is the general return policy on PalakNotes?

14 Days Return Policy

We offer you complete peace of mind while ordering at palaknotes – you can return all items within 14 days of receipt of goods. Please ensure however that the product is unused and the tags, boxes and other packaging is intact.

If you are not satisfied with what you have bought, we’ll gladly take it back within 14 days from the date of delivery. If you have paid by card then we will reverse the payment. In case of Cash on Delivery or Bank Deposits as modes of payment, we will issue a cheque in the registered name of the customer.

What should I do if I receive a Damaged item, wrong product or missing units in my order?

If an item is found damaged or incorrect as per description on our website or units are missing as per ordered quantity, please send a snapshot of the outer packaging and products received to our customer care at palaknotes@gmail.com within 14 days of receipt of the product. We will arrange a reverse pickup for the product and then issue either a full refund, a different item in exchange, as per your request. Please note that replacements are subject to availability of the particular product.

Is there a category specific policy for returns?

Nutrition: Products should be received in original packaging and sealed condition. Opened or used boxes will not be accepted as returns. For issues like rashes, stomach upset, headache, flavor like/dislike, flavor difference from one brand to other etc. products would not be applicable for return. Please consult with the doctor before buying the product

Fitness Equipment: There is no return policy for any fitness equipment unless it is damaged in transit.

Following shall NOT be eligible for return or replacement:

  1.  Damages due to misuse of product
  2.  Incidental damage due to malfunctioning of product
  3.  Any consumable item which has been used or installed
  4.  Products with tampered or missing serial / UPC numbers
  5. All Digital Products
  6. All products selling on amazon

Any damage / defect which are not covered under the manufacturer’s warranty.

Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product(s) delivered.

Some special rules for promotional offers may override “palaknotes.com”14 Days Return Policy”

In case of any queries, please write to our customer care on palaknotes@gmail.com

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Non- Refundable/ Non- returnable Products / Services:

Diet Plans, Consultation services, Products listed on Amazon

Contact Us

If you have any questions on how to return your item to us, contact us.

Email id here: palaknotes@gmail.com

Contact Number here : +91 98777 39560

Postal Address : 85, Chotti Baradhari , Part 1 Jalandhar, Punjab

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